Here at FAQ’s you can check the most asked questions from our clients.


+ How can I book my vehicle?

+ What type Motorbikes can I rent to Explore São Miguel Island?

+ Is the the full payment made during the booking process? How does it work?

+ What is not covered by the Easy Pack insurance?

+ How do deposits and security deposits work?

+ Can I change or cancel my reservation?

+ What should I do if my flight is delayed?

+ Can someone else drive the vehicle I rented?

+ What is the minimum age for driving?

+ Does Azores Easy Rent provide baby seats and booster seats?

+ What information do I receive after my reservation?

+ Can I rent a car for just a few hours?

+ Does Azores Easy Rent offer deals for long-term rentals?

+ What should I do upon arrival at Ponta Delgada Airport?

+ Does Azores Easy Rent offer transportation services?

+ What documents are required to pick up the vehicle?

+ Should I check the condition of the car before starting my trip?

+ What should I do if I have a breakdown/problem with the car?

+ I have the SUPER Easy Pack Insurance but caused damage to the car. Do I have to pay anything?

+ I have the Easy Pack Insurance and caused damage to the car. What happens?

+ How is the final evaluation made at delivery?

+ What should I do for car return?

+ What should I do if I forget an item in the vehicle?

+ What sustainability measures does Azores Easy Rent take?